Browse by Lectorate "Networked Applications"

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Wensen en behoeften van mensen met een lichte en matige verstandelijke beperking en hun netwerk ten aanzien van flexibele levensloopondersteuning
Hermsen, M.A. ; Havens, L.M.P. ; Jeurens, J. ; Hoppenbrouwers, S.J.B.A.
2017, Article / Letter to editor (NTZ. Nederlands Tijdschrift voor de zorg aan mensen met verstandelijke beperkingen, iss. nr. 2, (2017), pp. 108-124)Dit artikel behandelt de problematiek van transities en continuïteit van ondersteuning bij mensen met een verstandelijke beperking. Het onderzoek kijkt naar de vraag welke wensen en behoeften mensen met een lichte en matige verstandelijke beperking (of gezinnen met één of meerdere gezinsleden met een verstandelijke beperking) hebben ten aanzien van flexibele levensloopondersteuning. Deze wensen en behoeften zijn in samenwerking met de doelgroep vertaald in een prototype van een applicatie voor het signaleren van transities en het bevorderen van ondersteuning.
UX in the Wild: on Experience Blend & Embedded Media Design
Turnhout, K.G. van ; Leer, S. ; Ruis, Emiel ; Zaad, L.J. ; Bakker, R.R.
2012, Article in monograph or in proceedings (The Web and Beyond 2012)The internet is becoming a tightly interwoven part of our everyday lives. There is a growing market for web services which augment the daily life of users trough products with an internet connection. We call these real world extensions of the web embedded media. In the last couple of years we explored embedded media design through student projects with real world clients. We learned that the UX difficulty of embedded media design is to mix, enforce and augment existing user experiences. We’ve tried to capture this challenge in the intuitive notion of experience blend. In this paper we use examples from our project work to introduce this notion of experience blend.
Using ampersand in IT architecture.
Tarenskeen, D. ; Bakker, R.R. ; Joosten, S.
2020, Article in monograph or in proceedings (7th International Conference on Research and Practical Issues of Enterprise Information Systems, pp. 206-214)
Using ampersand in IT architecture.
Bakker, R.R. ; Tarenskeen, D. ; Joosten, S.
2013, Article in monograph or in proceedings (Paper presented at the 7th International Conference on Research and Practical Issues of Enterprise Information Systems CONFENIS)IT architects in practice have a difficult task in extending and adapting enterprise information systems. Mastering complexity is a priority. This is still more art than craftsmanship in spite of many years of academic research in IT architecture. We will explore by a series of case studies how to support IT architects in practice, with their work of improving the consistency and completeness of emerging architectures. In this process, IT architects should be capable of discussing conflicting, incomplete, highly abstract, or overly detailed requirements with stakeholders and developers, while keeping an overview of all priorities and constraints. In this research paper, we first discuss the research strategy, Design research combined with case study research, to address this question. Next, we discuss Ampersand and its tool, a rule-based modeling language, and an engine developed in high-level IT consultancy. Ampersand seems promising for flexible modeling of IT architecture, and its rule engine can help IT architects manage consistency between requirements and IT solutions. An empirical exploration in developing the IT architecture for a new specialized child oncology hospital is used to check the premises of our research and the usefulness of Ampersand in this context. The conclusions of this exploration have led to hypotheses for testing in further research. The hypotheses concern applying the Ampersand approach to effectively support IT architects’ work.
A Usability Analysis of Blocks-based Programming Editors using Cognitive Dimensions
Holwerda, R.N.A. ; Hermans, F.
2018, Article in monograph or in proceedings ()
Unintended effects of dependencies in source code on the flexibility of IT in organizations.
Tarenskeen, D. ; Bakker, R.R. ; Wetering, R. van de
2018, Article in monograph or in proceedings (FEDERATED CONFERENCE ON COMPUTER SCIENCE AND INFORMATION SYSTEMS / In FedCSIS (ed.), Project: Hospital’s IT infrastructure capability and digital capabilities, pp. 87-94)This study links business requirements and adaptability of existing software systems. Organizations expect flexibility of IT with regard to business requirements. We hypothesize that the flexibility of business requirements is difficult in IT systems, because of software dependencies in the way domain knowledge is implemented. In this paper, we, therefore, explore how Business requirements have been implemented in the source code of three open source healthcare systems. Outcomes suggest that a tight interdependency of business terminology and functionality in source code hides business requirements from view and thereby hinders IT flexibility on higher levels. Diagram of Modeling levels of OMG Diagram of Modeling levels of OMG … Figures - uploaded by Rogier van de WeteringAuthor content All figure content in this area was uploaded by Rogier van de Wetering Content may be subject to copyright.
Two countries, eight museums: aiming for cross-cultural experience blend
Jacobs, M. ; Jeurens, J. ; Regterschot, M. ; Turnhout, K.G. van ; Bakker, R.R.
2016, Article in monograph or in proceedings (Proceedings of the 2016 ACM International Joint Conference on Pervasive and Ubiquitous Computing: Adjunct, pp. 1498-1502)
Triangulatie: een basis voor de onderzoeksleerlijn in ICT- en mediaonderwijs
Menijn, Mike ; Zwart, J.P. ; Bakker, R.R. ; Holwerda, R.N.A. ; Craenmehr, Sabine ; Turnhout, K.G. van
2013, Article in monograph or in proceedings (Proceedings van het NIOC congres 2013, pp. 277-286)In deze bijdrage aan het NIOC 2013 bespraken we kort het triangulatie raamwerk dat de basis vormt voor de onderzoeksleerlijn van de Informatica en Communicatie academie(ICA) van de Hogeschool van Arnhem & Nijmegen (HAN). We denken dat de multidisciplinaire onderzoekspraktijk van ICT- en mediaonderwijs vraagt om een benadering die de diversiteit van onderzoek viert en in perspectief plaats. Het gepresenteerde triangulatie raamwerk maakt het mogelijk om de samenhang te zien in een diverse set van onderzoeksmethoden die voor praktijkonderzoek gebruikt worden. Door dit raamwerk als basis voor de onderzoeksleerlijn te gebruiken, verwachten we dat studenten beter door de opleiding heen komen (waarin ze geconfronteerd worden met diverse vormen van onderzoek) en beter leren samenwerken met collega’s die andere vormen van onderzoek hebben aangeleerd.
Tradeoffs in Design Research: Development Oriented Triangulation
Turnhout, K.G. van ; Craenmehr, Sabine ; Holwerda, R.N.A. ; Menijn, Mike ; Zwart, J.P. ; Bakker, R.R.
2013, Article in monograph or in proceedings (Proceedings of the 27th International BCS Human Computer Interaction Conference)The Development Oriented Triangulation (DOT) framework in this paper can spark and focus the debate about mixed-method approaches in HCI. The framework can be used to classify HCI methods, create mixed-method designs, and to align research activities in multidisciplinary projects. The framework is generic enough to capture the diversity of research within the HCI community, while being specific enough to foster constructive debate about combinatorial opportunities and difficulties in mixed-method research in HCI. An analysis of 10 previously published academic HCI research papers showed the utility of the framework for describing a wide range of HCI papers and for raising methodological questions about mixed method approaches in HCI.
Tracing metaphors throughout design education.
Turnhout, K.G. van ; Köppe, Ch. ; Schuszler, P. ; Bakker, R.R.
2020, Article in monograph or in proceedings (In DS 95: Proceedings of the 21st International Conference on Engineering and Product Design Education (E&PDE 2019), University of Strathclyde, Glasgow. 12th-13th September 2019. 2019.)
Towards blocks-based prototyping of web applications
Holwerda, R.N.A. ; Hermans, F.
2017, Article in monograph or in proceedings (Blocks and Beyond Workshop (B&B))
A Top-Down Narrative Design Approach for Networked Cultural Institutions
Sezen, T ; Iurgel, I ; Fischöder, N ; Bakker, R.R. ; Turnhout, K.G. van ; Sezen, D
2018, Article in monograph or in proceedings ()
The Healthy Elderly: Case Studies in Persuasive Design
Wientjes, Pascal ; Jeurens, J. ; Turnhout, K.G. van ; Verhey, Marin ; Bakker, R.R.
2014, Article / Letter to editor (Interaction Design and Architecture(s) Journal (IxD&A), vol. 2014, iss. 23, (2014), pp. 160-172)
The Contribution of Conceptual Independence to IT Infrastructure Flexibility:The Case of openEHR.
Tarenskeen, D. ; Wetering, R. van de ; Bakker, R.R. ; Brinkkemper, S.
2020, Article in monograph or in proceedings (Project: Hospital’s IT infrastructure capability and digital capabilities, pp. 233-244)In the Netherlands demands on IT support in healthcare organizations are increasing. New visions on healthcare focus on patient-centered healthcare, where mutual consultation among healthcare professionals in the network becomes a standard process. Recent governmental regulations prescribe that patients must be able to access personal health records. IT flexibility is needed to allow organizations to meet new demands. In this study, we focus on Conceptual Independence (CI) be-cause CI, as a design principle, can improve the adaptability of Information Systems (IS). Software with CI operates on flexible data models that are independent of the CI based application. Therefore, it is claimed that a standalone IS becomes more flexible with CI. We extend the claim by demonstrating that CI affects the flexibility of the entire IT infrastructure. We investigate which dimensions of IT flexibility are responsible for the improvement. Multi-case study research has been performed following a mixed-methods approach in 10 mental healthcare organizations. Five have implemented openEHR, a proxy for CI, and five have not. Data has been collected with a questionnaire of IT infrastructure flexibility and semi-structured interviews. The data synthesis shows a positive effect of CI on IT flexibility, as CI increases the adaptability of IS, transparency and standardization of the IT infrastructure. Mean scores of openEHR organizations and other organizations on the questionnaire of IT infrastructure flexibility Mean scores of openEHR organizations and other organizations on the questionnaire of IT infrastructure flexibility … Reuse and modularity P2: Reuse of functionality increases Modularity of IT infrastructure Reuse and modularity P2: Reuse of functionality increases Modularity of IT infrastructure … Accessibility of data Accessibility of data … Mean Scores for Organizations on IT Infrastructure Flexibility Questionnaire Mean Scores for Organizations on IT Infrastructure Flexibility Questionnaire … Hypothesis Test Summary -Means Hypothesis Test Summary -Means … Figures - uploaded by Rogier van de WeteringAuthor content Content may be subject to copyright.
Steppingstones als toetssteen van onderzoek in onderwijs
Turnhout, K.G. van ; Schuszler, P. ; Plass, D. ; Bakker, R.R.
2018, Article in monograph or in proceedings ()
RheijnLand.Xperiences : a Storytelling Framework for Cross-Museum Experiences.
Kahl, T ; Iurgel, I ; Zimmer, F ; Bakker, R.R. ; Turnhout, K.G. van
2017, Part of book or chapter of book (Nunes, N; Oakley, I; Nisi, V (ed.), Interactive storytelling, pp. 3-11)
Research Education Nurtures Inquisitiveness of Professional Design & Engineering Students
Turnhout, K.G. van ; Schuszler, P. ; Köppe, C. ; Bakker, R.R.
2018, Article in monograph or in proceedings ()
Requirements from the Void: Experiences with 1:10:100
Turnhout, K.G. van ; Hoppenbrouwers, S.J.B.A. ; Jacobs, P ; Jeurens, J. ; Smeenk, W. ; Bakker, R.R.
2013, Article in monograph or in proceedings (Workshops proceedings of the Creativity in Requirements Engineering (CreaRe '013))
Reflections on Using an Architecture Model for Matching Existing Applications to a Radical Business Requirements Change
Tarenskeen, D. ; Hoppenbrouwers, S.J.B.A. ; Wetering, R. van de
2018, Article in monograph or in proceedings (a Case Study, pp. 383-393)In this practice paper, we report the outcomes of a case study in a new Dutch hospital, where enterprise architects are working toward a 'lean' and 'simplified' EA model to align existing IT systems to new requirements. The objective of the case study was to examine if the developed EA model could support architects in selecting components of an existing IT infrastructure for re-use, with regard to radically new requirements. We have developed an EA model in close collaboration with enterprise architects. This study reflects on the use of this model in the hospital. The approach combines analysis of the content in the model, a study of documents in the organization, and communication with the architects. We signal that the existence of an integrated suite for an Electronic Health Record system largely determined how the model was used. Reflection disclosed that a lack of information on requirements and applications, as well as low adaptability of existing systems, negatively affected the flexibility of IT in the organization.
Reflections on Using an Architecture Model for Matching Existing Applications to a Radical Business Requirements Change: a Case Study
Tarenskeen, D. ; Hoppenbrouwers, S.J.B.A. ; Wetering, R. van de
2018, Article in monograph or in proceedings (Buchmann, R.; Karagiannis, D.; Kirikova, M. (ed.), PoEM 2018. Lecture Notes in Business Information Processing)
Pragmatiek van onderzoekend vermogen in de ICT praktijk
Greve, D. ; Turnhout, K.G. van
2018, Article in monograph or in proceedings ()
Pragmatic Research Tactics for Starting IT Engineers
Turnhout, K.G. van ; Greve, D. ; Munnike, L.
2018, Article in monograph or in proceedings ()
Planning Spontaneity: A Case Study About Method Configuration
Turnhout, K.G. van ; Annema, J.H. ; Goor, J.B.W. van de ; Jacobs, M. ; Bakker, R.R.
2017, Part of book or chapter of book (Christensen, B.T.; Ball, L.J.; Halskov, K. (ed.), Analysing Design Thinking : studies of Cross-Cultural Co-Creation, pp. 21)
Op weg met de onderzoeksleerlijn
Schuszler, P. ; Köppe, C. ; Turnhout, K.G. van
2018, Article in monograph or in proceedings ()
The Multiverse Octaedron
Jeurens, J. ; Regterschot, M. ; Turnhout, K.G. van ; Lange, V.
2018, Article in monograph or in proceedings ()
Logistiek Zakboek
Weijers, S.J.C.M. ; Goor, J.B.W. van de
2009, Book (monograph) Dit Logistiek Zakboek biedt u een actueel, toegankelijk en praktisch overzicht van het vakgebied van de logistiek. De doelgroep van het Logistiek Zakboek bestaat vooral uit praktijkbeoefenaren binnen en buiten de logistiek, alsmede uit studenten die zich op die praktijk vaan het voorbereiden zijn. Gericht op deze doelgroep geeft het Logistiek Zakboek een korte en bondige formulering van vrijwel alle belangrijke begrippen uit de ondernemingslogistiek en de ketenlogistiek. In het vernieuwde boek zijn diverse nieuwe onderwerpen opgenomen zoals: vraaggestuurd ketenmanagement, lean production en distribution, maar ook Six Sigma, SOA, evenementenlogistiek en Human Resource Management. Op verzoek van veel gebruikers van het Zakboek is het hoofdstuk Material handling toegevoegd. Ook geheel nieuw is het hoofdstuk over tools en methodieken voor logistieke veranderingstrajecten.
Leren van provoceren
Treffers, J.P. ; Jeurens, J. ; Turnhout, K.G. van ; Regterschot, M.
2018, Article in monograph or in proceedings ()
Kansgericht Ontwerpen
Regterschot, M. ; Jeurens, J. ; Turnhout, K.G. van ; Treffers, J.P.
2018, Article in monograph or in proceedings ()
Investigating the Impact of Outsourcing on IT Flexibility:
Tarenskeen, D. ; Wetering, R. van de ; Bakker, R.R.
2020, Article in monograph or in proceedings (The Conceptual Independence Perspective. Submitted for publication.)
Interfacing Between Social Media, Business Processes and Users : A Design Case Study
Turnhout, K.G. van ; Holwerda, R.N.A. ; Schuszler, P. ; Tijsma, Lars ; Bakker, R.R.
2011, Article in monograph or in proceedings (Proceedings - Chi Sparks)In this paper, we will argue that developments in social media in the past few years open up an opportunity space for developing "integration software". Such software supports company specific use cases, while the software expands on existing social media infrastructure through web API's. We have explored this opportunity space for social media integration in companies with a conceptual design project. Seven groups of students designed and built "integration software" for two different companies. In this paper we present the three most interesting student concepts and identify challenges and opportunities for building "integration software".
Innovatie, een zaak van pragmatiek : Meer aandacht voor de onderzoekende professional
Turnhout, K.G. van ; Jacobs, D. ; Bakker, R.R. ; Holwerda, R.N.A.
2015, Article / Letter to editor (Informatie, vol. 2015, iss. 7, (2015), pp. 11-17)
Increasing Family Involvement in Elderly Care
Turnhout, K.G. van ; Jeurens, J. ; Bakker, R.R.
2014, Article in monograph or in proceedings (International Conference of Design, User Experience, and Usability, pp. 403-411)
Het Kletsbotexperiment tegen eenzaamheid
Adriaansen, M.J.M. ; Bakker, R.R. ; Driessen, M. ; van Doornik, D.
2021, Article / Letter to editor (Sozio.Vakblad voor Sociale en Pedagogische Beroepen, (2021), pp. 6-9)
From community datamining to enterprising villagers
Goor, J. van de ; Turnhout, K.G. van ; Regterschot, M. ; Hansma, M. ; Bakker, R.R.
2020, Article in monograph or in proceedings (From community datamining to enterprising villagers)
From Big Data Communities to Enterprising Villagers The Transformational Effect of a Designerly Approach Within a Research Project
Goor, J.B.W. van de ; Turnhout, K.G. van ; Regterschot, M. ; Losse, M. ; Geest, Th.M. van der ; Hansma, M.
2020, Part of book or chapter of book (Technology, Innovation, Entrepreneurship and Education, pp. 101-108)
From Big Data Communities to Enterprising Villagers The Transformational Effect of a Designerly Approach Within a Research Project
Bakker, R.R. ; Hansma, M. ; Goor, J.B.W. van de
2018, Article / Letter to editor (Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol. jaargang, iss. nr, (2018))Using a designerly approach in projects within a wide spectrum of disciplines is increasingly popular. This paper describes a case in where the 1:10:100 design approach is used in a social sciences project and explores the mutual learning that took place. It discusses the added value of using design artefacts (prototypes) in the process and to what level these can be seen as boundary objects. Among the project partners there are two teams of social scientists (German and Dutch) that were collecting data and worked with abstract thinking processes and a design team who concerned about usability and intervened with design tools. The prototypes in the project are reviewed as boundary objects on three levels: to create common ground, to sharpen focus and as window into the future. The learning mechanisms that occurred (reflection and transformation) shifted the focus in the project from mining data on behalf of a community database towards a tool in which enterprising villagers can show their qualities and entrepreneurship.
Flip de voorbereiding
Treffers, J.P. ; Theunissen, T. ; Diepen, N.W.P. van ; Bakker, R.R.
2018, Article in monograph or in proceedings ()
Family in Focus: On Design and Field Trial of the Dynamic Collage [DC]
Bakker, R.R. ; Turnhout, K.G. van ; Jeurens, J.
2014, Article in monograph or in proceedings (Chi Sparks 2014)In this paper we present the design and field trial of the Dynamic Collage. The Dynamic Collage was designed to facilitate and to stimulate participation of family members in the informal care of an elderly person. The Dynamic Collage enabled relatives to update their current activity by sending a photo to a digital collage at the elderly person's living space. The service is triggered when a family member visits the elderly person. The field trial revealed that all family members valued this type of communication and that they became more aware of informal care. This shows there are opportunities to support informal care in a broader circle than current practices allow. Apart from informal care, our design case contributes to the field of social awareness systems, which we will discuss in the paper.
Engineering Methods Pack: Cards to Improve Engineering Research
Hendriks, D.J.H.C. ; Turnhout, K.G. van ; Buning, L.R. ; Elzen, E. ten ; Stralen, W.A. van ; Tankink, T. ; Wesselingh, E.
2020, Article in monograph or in proceedings (Proceedings of the 22nd International Conference on Engineering and Product Design Education (E&PDE 2020))
Dispelling the Blunt Perception of Social Technology
Jeurens, J. ; Turnhout, K.G. van ; Bakker, R.R.
2019, Article in monograph or in proceedings (Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, pp. 1-6)
Design Patterns for Mixed-Method Research in HCI
Holwerda, R.N.A. ; Bennis, Arthur ; Zaad, L.J. ; Bakker, R.R. ; Craenmehr, Sabine ; Hoppenbrouwers, S.J.B.A. ; Lenior, Dick ; Jacobs, M. ; Turnhout, K.G. van ; Niels, Ralph
2014, Article in monograph or in proceedings (NordiCHI'14)In this paper we discuss mixed-method research in HCI. We report on an empirical literature study of the NordiCHI 2012 proceedings which aimed to uncover and describe common mixed-method approaches, and to identify good practices for mixed-methods research in HCI. We present our results as mixed-method research design patterns, which can be used to design, discuss and evaluate mixed-method research. Three dominant patterns are identified and fully described and three additional pattern candidates are proposed. With our pattern descriptions we aim to lay a foundation for a more thoughtful application of, and a stronger discourse about, mixed-method approaches in HCI.
Demonstratie
Korten, J.A.
2018, Article in monograph or in proceedings (BNAIC conferentie over Reanimeren)
Dansen in het donker
Bakker, R.R. ; Jeurens, J. ; Dreezens, Ellen ; Turnhout, K.G. van
2015, Article / Letter to editor (Informatie, vol. 2015, iss. 10, (2015), pp. 36-40)
Contributions to HCI: Introducing the CC-Model and its pro-forma abstracts
Craenmehr, Sabine ; Niels, Ralph ; Bakker, R.R. ; Zaad, L.J. ; Bennis, Arthur ; Turnhout, K.G. van ; Jacobs, D.
2015, Part of book or chapter of book (New Challenges in Computer Graphics, Robot Vision, Visual Interfaces and Information Sciences)
Contributions to HCI: Introducing the CC-Model and its Pro Forma Abstracts
Craenmehr, Sabine ; Bakker, R.R. ; Niels, Ralph ; Bennis, Arthur ; Jacobs, D. ; Turnhout, K.G. van ; Zaad, L.J.
2015, Part of book or chapter of book (New Challenges in Computer Graphics, Robot Vision, Visual Interfaces and Information Sciences)
Conceptual independence voor adaptieve systemen
Tarenskeen, D. ; Hansma, M. ; Man, R. de ; Bakker, R.R.
2018, Article in monograph or in proceedings ()
Conceptual Independence as an Architecture Pattern for Adaptable Systems.
Tarenskeen, D.
2016, Article in monograph or in proceedings (Proceedings of the 10th Travelling Conference on Pattern Languages of Programs, pp. 1-10)Conceptual independence is a novel approach for adaptable information systems. It extends the ideas of Model Driven Development. Conceptual independence eases adaptability by a separation of the Business domain terms from the functions that use the terms in the application. Although in practice many examples can be found in which parts of this approach are applied, a consistent application of this idea is not often encountered. The principle of Conceptual independence is sketched in this paper in a pattern. Since developing information systems often depends on the content of the Business domain, and the conceptual model of the domain needs frequent adaptation, systems need to be adaptable. In this paper we describe a complete decoupling of the software system from its conceptual model of the domain. We illustrate the relevance of this approach for the professional practice of software development and architecture. Furthermore, we describe related approaches for adaptable systems.
Co-Designing the Participation Ecology
Turnhout, K.G. van ; Jeurens, J. ; Bakker, R.R.
2015, Article in monograph or in proceedings (Proceedings of the 4th Participatory Innovation Conference 2015, pp. 258)
Blending into the White Box of the Art Museum
Lange, V. ; Beuzekom, E.M. van ; Hansma, M. ; Jeurens, J. ; Oever, W. van den ; Regterschot, M. ; Treffers, J.P. ; Turnhout, K.G. van ; Sezen, T ; Iurgel, I ; Bakker, R.R. et al. sine al.
2019, Article in monograph or in proceedings (HTTF 2019: Proceedings of the Halfway to the Future Symposium 2019)Mixed reality applications can enrich museum exhibits and make them more attractive to an audience of adolescents. However, in the design of such applications, we face a myriad of possibilities and little guidance on how to choose between (early) alternatives. In this paper, we explore the notion of experience blend -which could act as an aesthetic governing the design of mixed reality experiences. We present an effort to operationalize experience blend and illustrate its use in the design and evaluation of an application for an art museum. Stakeholders in the project assumed that in order to reach out to adolescents an exciting experience was needed, deviating from education and breaking with the hidden rules of the art-museum, our user study showed that adolescents favored a blended experience. This suggests experience blend may be a helpful aesthetic in the design of other mixed reality experiences.
Applying the V Model and Axiomatic Design in the Domain of IT Architecture Practice
Bakker, R.R. ; Joosten, Hennie ; Tarenskeen, D.
2015, Article in monograph or in proceedings (Procedia CIRP, pp. 262-268)This paper applies and discusses the principles of Axiomatic Design for changing IT architecture in health care. It presents three case studies positioned in the field of Enterprise architecture that explore how IT architects, as professionals, manage change and re-design the structure of the IT systems in line with strategic goals. The research approach was to use a light modelling tool, Ampersand, for modelling the Enterprise architecture. Two types of models stand out: Type 1 Strategic IT models in which higher strategic goals are related to requirements for applications and Type 2 Technical management of systems models in which technical risks and risk of system failure in the current IT infrastructure were modelled. To bridge the views of different IT experts in the organization this work uses the customer domain, the functional domain and the physical domain from Axiomatic Design in an extended example in the paper. The V Model is used to bridge the models, and then it is extended with Axiomatic Design principles.

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