2019, Part of book or chapter of book (, pp. 43-60)This paper presents the findings of a research project on the competencies which supply chain managers in the fashion industry need to rely on, in order to perform successfully in their job. In this research project 21 supply chain managers in the fashion industry in the Netherlands have been interviewed.
2016, Article / Letter to editor (Logistiek & Transport Magazine, vol. 2016, iss. 5, (2016), pp. 22-23)Slimmer, schoner, sneller en stiller stadslogistiek in Zutphen. Dat zijn in het kort de doelstellingen bij de start van de stadsdistributie in deze historische stad. Aanvankelijk verliep de stadsdistributie hier moeizaam. Echter, de onderzoeken van het KennisDC Logistiek Gelderland door docent-onderzoekers Enide Bogers (38) en Henny Jordaan (62) van de Hogeschool van Arnhem en Nijmegen (HAN) zetten de stadsdistributie in Zutphen op het goede spoor. Er is een goede basis gelegd met de uitkomsten hiervan. In het artikel is uitgelegd welke voordelen er behaald kunnen worden met een andere vorm van stadsdistributie voor de bedrijven van Zutphen en de logistiek dienstverleners.
2016, Article in monograph or in proceedings (Vervoerslogistieke werkdagen, pp. 312-330)Vanwege de toenemende aandacht voor stadslogistiek en de circulaire economie, is in dit artikel onderzocht of afvalstromen van winkeliers in de binnenstad door een logistiek bedrijf kunnen worden opgehaald. Het KennisDC Logistiek Gelderland werkt hiervoor samen met het KennisDC Logistiek Amsterdam. Om te achterhalen hoe retailers de afvalinzameling hebben georganiseerd en ervaren, hebben studenten retailers in de binnenstad van Zutphen en Arnhem bevraagd door middel van een enquête. In Zutphen waren dit 33 retailers en in Arnhem 76. Er worden een aantal problemen ervaren waar een stadslogistiek bedrijf met zijn dienstverlening op in zou kunnen spelen, namelijk: het verpakkingsafval staat retailers in de weg. Daarnaast brengen veel retailers elk hun eigen afval weg, wat tot extra vervoersbewegingen leidt. Ook hebben kleine winkels relatief veel afval en weinig ruimte om dat te bewaren. De retailers ervaren dus direct de problemen van hun eigen afval. Stadslogistiek zou hierop in kunnen springen door het verpakkingsafval van de retailers op te halen, gecombineerd met een heenzending. Transporteurs geven ook aan dit graag te willen doen tegen een vergoeding. Retailers schijnen meer afval te hebben dan heenzendingen, dus om een betrouwbaarder beeld te krijgen van de situatie is nog nader onderzoek nodig.
2015, Article / Letter to editor (Proceedings of the 20th International Symposium on Logistics, vol. 2015, iss. 20, (2015), pp. 442-449)More than before fashion is sold through e-channels and this implies an increase in e-logistics. Shop selling stagnates. But as fashion sales handled through e-channels is becoming a substantial part of the business, succesfully managing such a channel is a challange for almost all fashion retailers. This research maps the logistics structures of the diffrent fashion e-tailers, and obtains insight in the patterns how product are distributed and returned. The involved logistics structures differ strongly from the logistics structures towards fashion shops in the high street, especially for its return flows. We describe which parts of the logistics flows are most vulnerable, and which KPI’s as compared with regular supply chains. Delivery appears to be an important part of the total customers experience. Controlling, applying KPI’s and improving efficieny during the e-fulfilment phase is considered essentially by companies to become more competitive and financially succesful. We found that the number of KPI’s seems tob e related tot he width of the product range and the price level. Our research gives a clear view how fashion chains are coping with e-logistics and how this relates to existing theoretical models. Especially the control on goods returned, which has not been done much before in-depth. This is important to know, as fashion chains urgently ask for a better understanding of the question show to manage e-tailing and which KPI’s may suit to what conditions. The research offers several practical recommendations tot he industry on this aspect.
2012, Part of book or chapter of book (, pp. 43-60)This paper presents the findings of a research project on the competencies which supply chain managers in the fashion industry need to rely on, in order to perform successfully in their job. In this research project 21 supply chain managers in the fashion industry in the Netherlands have been interviewed. Together they are responsible for the distribution of goods towards 1,550 owned/franchised outlets and towards about 6,600 re-seller outlets, which is about half of all fashion retail outlets in the Netherlands. The results give a clear picture of the competencies required of a logistics and supply chain manager in the Dutch fashion industry and point to how these competencies have been acquired in practice.
2011, Article in monograph or in proceedings (16th International Symposium on Logistics)This paper presents the findings of a research project on the competencies which supply chain managers in the fashion industry need to rely on, in order to perform successfully in their job. In this research project 21 supply chain managers in the fashion industry in the Netherlands have been interviewed.